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contact details

Our Contact

Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days. We will be happy to answer your questions. Afinityms

Our Address:

13-A Guldasht Town, Zarar Shaheed road, Lahore.

Our mailbox:

info@afinityms.com

Our phones:

0309-4423312

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FAQ's

How do I request a repair or service from Facilities Services?

There are two options to request a repair or service:

  1. Complete a web request form.
  2. Contact the Facilities Service Center at 0309-4423312.
What is the difference between a Service Request and a Maintenance Request?

A maintenance request is generally completed for the maintenance/repair of buildings and systems including heating, air conditioning, ventilating, electrical, and plumbing.

Do I need to be home for my appointment?

You do not need to be home during your monthly maintenance appointment.

Do I need to sign up for all of your services?

The only required service is the basic monthly maintenance program. Through this service we get to know your home and take care of the little issues that arise before they become big issues.

Who conducts my maintenance appointments?

We have a team of skilled technicians who conduct the scheduled maintenance appointments.

How do I pay for the service?

We send out invoices via sms of any additional services in your contract and any costs relating to project work completed since the previous invoice.